Automated systems designed to interact with viewers during live streams on the TikTok platform can manage and enhance user engagement. These tools can answer frequently asked questions, filter inappropriate comments, run contests, and provide general assistance to both the streamer and the audience during a live broadcast. For example, a system might automatically post a welcome message to new viewers entering the live stream or provide information on upcoming events or products being promoted.
These systems offer significant advantages to content creators by freeing them from the burden of constant moderation and interaction, allowing them to focus on delivering engaging content. Historically, managing a large and active live stream audience required considerable effort or a team of moderators. Automating these tasks ensures a more positive viewing experience, potentially leading to increased viewership, longer watch times, and stronger community engagement. They also provide valuable data insights into audience behavior and preferences.